Privacy Policy

1. Who we are

Sarah Breaks It Down provides educational content, digital products, email updates, and creator tools including ViralScore. This policy explains what personal information we collect, how we use it, and your choices.

2. Information we collect

Information you provide

• Name and email address when you request a free guide, buy a product, or contact us.
• Payment and billing information processed through third-party payment providers such as Stripe, PayPal, and Systeme.io.
• Information you submit when using ViralScore, such as hooks, titles, ideas, thumbnails, or other content you choose to analyse.

Information collected automatically

• Basic analytics such as page visits, referring pages, device/browser information, and general usage data.
• Technical logs needed to operate, secure, and improve the site and app.

3. How we use your information

• To deliver free guides, paid products, and customer support.
• To process payments and send receipts or access emails.
• To operate and improve ViralScore and related services.
• To send helpful emails, updates, or promotional content. You can unsubscribe at any time.
• To monitor security, prevent abuse, and comply with legal obligations.

4. Payments

Payments are handled by third-party processors including Stripe, PayPal, and Systeme.io. We do not store full card details on this website. Payment providers handle payment data according to their own privacy and security policies.

5. Email marketing

If you request a free guide, buy a product, or join a mailing list, we may email you with delivery details, updates, tips, offers, and related creator resources. You can unsubscribe using the link in any marketing email.

6. Sharing information

We may share data with trusted service providers only where reasonably necessary to run the business, including website hosting, analytics, payment processing, email delivery, automation, and app infrastructure. We do not sell your personal data.

7. Data retention

We keep information for as long as reasonably necessary to provide services, maintain records, resolve disputes, comply with legal obligations, and improve the business.

8. Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain personal data, and to object to some processing. To make a request, email hello@sarahbreaksitdown.com.

9. Cookies and analytics

This website may use cookies or similar technologies for analytics, performance, and user experience. By using the website, you agree that these technologies may be used to help improve the service.

10. Security

We take reasonable steps to protect personal information, but no online service can guarantee absolute security.

11. Contact

If you have any questions about this policy, contact hello@sarahbreaksitdown.com.